Legal
Privacy Policy
Your trust is the foundation of our relationship. Here is how we protect your information.
Introduction
At Durán & Martínez we are committed to protecting your privacy and handling your data transparently. This privacy policy explains how we collect, use and protect the personal information you share with us through our website, so you always know what happens with your data.
Information We Collect
We collect the personal data you voluntarily provide when you contact us or request an appointment, such as your name, email address and phone number. We also collect anonymous browsing information through cookies and similar technologies, such as your IP address and browser type, to analyze how the site is used and improve your experience.
How We Use Information
We use your information to schedule and coordinate your appointments, communicate with you, respond to your inquiries, improve the security and operation of our site, and comply with our legal obligations. We only use your data for the purposes for which you provided it.
Disclosure
We do not sell, rent or trade your personal data with third parties. We share your information only with the service providers necessary to operate our practice and website, or when required by law. Any provider with access to your data is required to keep it confidential.
Security Measures
We apply reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, loss or accidental damage. While no system is completely infallible, we continuously review and update our security practices.
Your Rights
You have the right to access your personal data, correct it, request its deletion, limit or object to its processing and request its portability. To exercise any of these rights, you may contact us and we will handle your request in accordance with applicable law.
Health Information
Clinical and health information is handled with the utmost confidentiality, in accordance with applicable health privacy laws, including HIPAA. This information is used only for your treatment, care and the coordination of your dental services, and never for commercial purposes.
Changes & Contact
We may update this policy from time to time; changes are effective as soon as they are posted on this page. If you have questions or wish to exercise your rights over your data, write to us at info@drsduranmartinez.com and we will gladly help you.
Last updated: July 2026